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Although Medicare is a Federal program, First+Plus is only available to individuals who live in our plan service area. To stay a member of our plan, you must keep living in this service area. Our service area includes the entire island of Puerto Rico, including Vieques and Culebra.

For more information please call Customer Service Department:
1-888-767-7717
TTY users should call 1-877-672-4242
Our hours of operation are Monday through Friday 8:00 a.m.- 8:00 p.m.

Postal Address
First+Plus
PO Box 195080
San Juan, PR 00919-5080
Disclaimer: First+Plus is a Medicare Advantage organization with a Medicare contract. To join our plan you must have Medicare Part A and Part B, not be diagnosed with End Stage Renal Disease (ESRD) and reside within the service area. You may enroll in the plan or make changes to coverage you already have only during specific times of the year and must continue to pay your Medicare Part B premium. The benefit information provided is a brief summary, not a complete description of benefits. For more information contact the plan. Additional information about benefits is available to assist you in making a decision about your coverage. This document may be available in a different format or language. Limitations, copayments and restrictions may apply. Benefits, formulary, pharmacy network, premium and/or co-payments/coinsurance may change on January 1, 2014. This is an Advertisement.

Click here to download the CMS Complaint Form. This link will redirect you to the Medicare website.


Y0031_FP_13_4006_01_I Pending CMS Approval
Last Updated: MAY 2013
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